SML Blogs: Strategy

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Keeping Your Business Plan Flexible - Amy Gallo - Best Practices - Harvard Business Review / People make business plans for all sorts of reasons — to attract funding, evaluate future growth, build partnerships, or guide development. Unfortunately, the vast majority of these plans are usually out of date by the time the printer ink dries. Business moves fast: the product's features morph, new competitors emerge, or the economic climate shifts. When these changes occur, many people just throw their business plans out the window. For a plan to be truly valuable it needs to evolve with your company and stay relevant in the face of uncertainty. / 1283479680|%e %b %Y, %H:%M %Z|agohover

El Proceso de Formulación Estratégica / / 1283479380|%e %b %Y, %H:%M %Z|agohover

5 Ways to Improve Quality | Inc Magazine | Sept 2010 / Whether you sell a product or a service, these five steps will help you ensure that you are constantly improving the way you do business--to the delight of your customers. Every business owner likes to think that he or she has a commitment to quality. If that were truly the case, of course, no product would ever disappoint, and no service would result in a complaint. So how can you improve quality at your company? Here are 5 steps you can take to put you on the right path. 1. Make a commitment. 2. Track mistakes. 3. Invest in training. 4. Organize quality circles. 5. Have the right attitude. Rather than pointing out inadequacy wherever it might be found, frame the pursuit of quality as an interesting, noble, and worthwhile goal. If you are to truly improve quality at your business, your first step (and also the hardest) is to resist the temptation to dwell on your company's flaws and instead rally your team around the cause of rooting them out. / 1283478660|%e %b %Y, %H:%M %Z|agohover